Kiwibet Uganda – Closure Record

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OperatorSynerlink Group LimitedMarketUgandaRegulatorNational Lotteries and Gaming Regulatory BoardOverall statusClosedClosure announced30 June 2025Withdrawal deadline30 August 2025Last verified10 September 2026
Kiwibet was a licensed Ugandan betting site run by Synerlink Group Limited. It closed in the summer of 2025 while its licences were still valid. The regulator announced it on 30 June 2025 and said the operator had given it only about three days notice. Players had until 30 August 2025 to take their money out.
30 Jun 2025Closure announced3 daysNotice given to the regulator30 Aug 2025Withdrawal deadlineValidLicence status at closure

01 · The site

A licensed site that quit anyway

Uganda licenses its betting sites through a government body. It is called the National Lotteries and Gaming Regulatory Board. Kiwibet held its licences through Synerlink Group Limited.

The detail that makes this record unusual is the licence status. Kiwibet was not shut down. It did not lose its licence and it was not fined. It held valid 2025 licences for both its betting machines and its general operations on the day it stopped.

Think about what that means. A company paid for a licence and then quit partway through the year. Whatever went wrong, it was not a licensing problem.

02 · The shutdown

Three days notice to the regulator

The regulator announced the closure publicly on 30 June 2025.

It also said how much warning it had been given. About three days. That is the operator telling its own regulator, at the last minute, that it was stopping.

If the regulator got three days, players did not get much more.

No reason was ever given by the company. Local commentators guessed at Uganda betting taxes or money trouble. That is guesswork by outsiders, not a statement from anyone who knows, and we record it that way.

03 · The money

Sixty days, and a complaints line

Players were given until 30 August 2025 to withdraw. That is a sixty day window from the announcement, which is reasonable.

After that date the site became unreachable.

The regulator did something useful here. It published contact details for players to report problems. It named three types. Winnings still owed. Bets that had not been settled. Money still sitting in an account.

A regulator does not publish a list like that for fun. It suggests that unresolved cases existed. We cannot tell you how many or how they ended.

We could not load the site ourselves on 10 September 2026. Our request failed before any page came back, so we cannot describe what is there now.

Any Ugandan player still owed money should go to the regulator. Use the reporting route it published. That is the only real option left.

When a regulator publishes a complaints line for a closed operator, use it. It means the regulator expects problems and has decided to collect them. That is the strongest position a player in this situation can be in.

04 · The receipts

How we verified this record

Every claim on this page is graded by how firmly we could check it. Confirmed means we saw it in the operator’s own notice or in a document that cannot easily be faked. Observed means we saw it ourselves on the live site or domain on the date given. Unconfirmed means it has been reported but we could not prove it.

ConfirmedThe regulator announced the closure on 30 June 2025 and set a withdrawal deadline of 30 August 2025Both dates carried by three unrelated outlets covering the regulator notice.
ConfirmedThe operator gave the regulator only about three days noticeStated in the regulator announcement as reported.
ConfirmedKiwibet held valid 2025 operating licences at the time it closedReported in coverage of the closure, which notes it was not a revocation.
ConfirmedThe regulator published contacts for players to report unpaid winnings, unsettled bets and account balancesSet out in the same announcement.
ConfirmedThe operator was Synerlink Group LimitedNamed in the regulator notice and the coverage of it.
UnconfirmedWhy Kiwibet closedNo reason was given. Suggestions about tax or financial trouble come from local commentators, not from the company.
UnconfirmedWhat the site does todayWe tried to load it on 10 September 2026 and the request failed before returning anything.
UnconfirmedHow the reported player complaints endedNo follow-up has been published.
What we checked, and what we did not. We took the announcement date, the withdrawal deadline, the three day notice, the licence status and the complaints contacts from coverage of the Ugandan regulator own notice, and checked the key dates across three unrelated outlets. We tried to load the site ourselves on 10 September 2026 and the request failed, so we make no claim about what is there. We label the suggested reasons as outside guesswork because no company statement exists. We did not contact Synerlink Group Limited. Last independently checked: 10 September 2026.

05 · The questions

Kiwibet Uganda – the questions still open

Q. When did Kiwibet close?

The regulator announced it on 30 June 2025. Players had until 30 August 2025 to withdraw.

Q. Was its licence taken away?

No. Kiwibet held valid 2025 licences when it stopped trading. It was not shut down by the regulator.

Q. Why did it close?

No reason was given by the company. Local commentators guessed at taxes or money trouble, but nobody who knows has said.

Q. How much notice was there?

The operator gave the regulator about three days. Players got the sixty day withdrawal window that followed.

Q. I am still owed money. What can I do?

Report it to the National Lotteries and Gaming Regulatory Board in Uganda. It published contacts specifically for unpaid winnings, unsettled bets and account balances.

Q. Is the site still up?

We could not load it in September 2026, so we cannot say.