01 · The set-up
A global brand behind a local company
MelBet takes bets in a lot of countries. In Uganda it did not use its own name for the licence. A local company, Fox Bet Limited, held the licence and traded as MelBet.
That is a normal arrangement in African betting markets. It happens in plenty of others too. A local company holds the paperwork. The global brand supplies the product and the name. It keeps the big brand separate from local rules.
It also means something else. When the local licence goes, the local business goes too. The global brand carries on somewhere else, mostly without a mark on it. That is exactly what happened here.
02 · The shutdown
A renewal that never came
Ugandan betting licences have to be renewed. The regulator is the National Lotteries and Gaming Regulatory Board. It set 31 October 2025 as the deadline to apply. Tax clearance and compliance paperwork had to be attached.
Fox Bet Limited did not meet those requirements. The regulator said so directly. As a result the licence was not renewed. MelBet was no longer legally licensed in Uganda from 1 January 2026.
The regulator published a public notice on 5 January 2026. It confirmed this. That is five days after the licence had already gone.
This is not the same as a company deciding to close. It is a licence running out and not being replaced. We cannot tell you which of those two things really happened. Failing to meet renewal requirements can mean two different things. It can mean a company could not satisfy the regulator. Or it can mean a company decided the market was not worth the tax bill. The company simply stopped filling in the forms. We have found nothing that settles it either way.
03 · The money
The regulator told players to get out
The regulator did the thing that matters most. Its public notice told MelBet customers to withdraw any remaining funds without delay. It also told them to close their betting accounts.
That is the regulator telling the public something serious. It is saying something plain. A business it used to license can no longer be trusted to hold their money. It is a warning, not a guarantee. There was no compensation scheme attached. No deadline was set by anyone.
Ugandan players had money on the site on 1 January 2026. They were in a bad spot. We could not find any advance notice from the operator. The licence had already lapsed by the time the public was told. Once the local licence was gone, the global brand had no Ugandan duty left.
We have found no reports of players being refused. We have also found no confirmation that anyone got paid. The honest answer is that nobody has said what happened to Ugandan balances.
The global MelBet site is still fully live today. We loaded it and it works normally, with sports, casino and everything else. We could not check whether Ugandan visitors are now blocked. We are not in Uganda.
04 · The receipts
How we verified this record
Every claim on this page is graded by how firmly we could check it. Confirmed means we saw it in the operator’s own notice. Or we saw it in a document that cannot easily be faked. Observed means we saw it ourselves. We saw it on the live site or domain, on the date given. Unconfirmed means it has been reported but we could not prove it.
05 · The questions
MelBet Uganda – the questions still open
Q. Has MelBet closed?
Only in Uganda. Its licence there was not renewed and it has been unlicensed in that country since 1 January 2026. The international site is still running.
Q. Why did it lose the licence?
The regulator says the licence holder, Fox Bet Limited, failed to meet the renewal requirements by the 31 October 2025 deadline.
Q. Was MelBet fined or banned?
No fine or ban was reported. The licence simply ran out and was not renewed.
Q. What did the regulator tell players?
To withdraw any remaining funds without delay and to close their betting accounts.
Q. Was there a deadline to withdraw?
No. Nobody set one, which is part of the problem. The regulator notice came five days after the licence had already gone.
Q. Can Ugandan players still use the international site?
We could not test that from outside Uganda. Using an unlicensed site is a matter for local law wherever you are.