01 · The change
A swap, not a death
Most records on this site are about businesses that ended. This one is different, and we want to be clear about that from the start.
PokerStars is one of the biggest poker brands in the world. It is owned by Flutter. It is not in trouble and it has not closed.
What happened in Ontario was a swap. Flutter also owns FanDuel. It decided to run PokerStars in Ontario through the FanDuel platform instead of the old PokerStars one. The new product is called PokerStars on FanDuel Ontario.
For the company that is a technical change. For an Ontario player it was not. Their site stopped working, their account stopped existing and their money had a deadline on it.
02 · The shutdown
The old platform was switched off
The old Ontario platform closed on 7 May 2026.
Players were given until 4 June 2026 to withdraw whatever was in the account. That is just under four weeks.
The part that caught people out was the accounts. They did not carry across. A player could not simply log into the new site with the old details. They had to sign up again as a new customer.
That means everything attached to the old account went with it. History, status, loyalty progress. All of it started again at zero.
03 · The money
Miss the deadline and a cheque turns up
This is one of the better arrangements in this archive, and it is worth saying so.
Money withdrawn before 4 June 2026 went out the normal way. Money left in an account after that date was not kept by the company. It was sent to the player as a paper cheque.
That protects people who stopped checking their email. It does not protect everyone. A cheque goes to the address on the account. Anyone who had moved house and not updated their details is the obvious problem. Nobody has published how many people that was.
We have found no complaints from Ontario players about missing money. We also have no confirmation that every cheque arrived.
PokerStars is licensed in Ontario and still trading there. Anyone still short can complain to the Ontario regulator, the AGCO. A live licensed company is the easiest kind to chase.
04 · The receipts
How we verified this record
Every claim on this page is graded by how firmly we could check it. Confirmed means we saw it in the operator’s own notice or in a document that cannot easily be faked. Observed means we saw it ourselves on the live site or domain on the date given. Unconfirmed means it has been reported but we could not prove it.
05 · The questions
PokerStars Ontario – the questions still open
Q. Has PokerStars closed?
No. Only its old Ontario platform closed, on 7 May 2026. The brand still operates in Ontario through a new platform.
Q. Did my account move to the new site?
No. Accounts did not carry over. Players had to sign up again as new customers.
Q. What was the withdrawal deadline?
4 June 2026.
Q. I missed the deadline. Did I lose my money?
No. Remaining balances were sent out as paper cheques to the address held on the account.
Q. My cheque never came. What now?
PokerStars is licensed in Ontario and still trading, so you can complain to the Ontario regulator, the AGCO. Check the address on your old account first.
Q. Why did they change platform?
Both PokerStars and FanDuel are owned by Flutter, and the company chose to run PokerStars in Ontario through the FanDuel platform.